Shipping policy
Shipping
Local Shipping
All parcels are shipped via Australia Post or Sendle in tracked parcels. They do not require a signature on delivery. If you require a signature on delivery, please contact us at info@kourage.co for additional information. Please allow 2-3 days for delivery depending on Australia Post/ Sendle shipping and handling times.
International Shipping
All international parcels are shipped within a week of purchase and have tracking if provided by Australia Post. There is a flat charge of $30 per kg, however, if shipping comes to less, we will refund the difference. Please email us at info@kourage.co to organize an international parcel.
We endeavour to pack and post all parcels within 2-3 days after purchase, however as it is just us, Mohit & Neha, packing with two energetic children to look after, sometimes it can be a delay. We do send a shipping notification via email. Please allow 1-2 weeks for Australia wide shipping and between 3-6 weeks for international shipping.
As parcels do go missing in the mail, we will try and organise a solution to keep both satisfied. These things happen, so please be patient with us!